Complete User Guide

Everything you need to know about managing your TAPUS! NFC devices.
Your comprehensive reference for all features and capabilities.

First-Time Setup Table of Contents

Account Management

Logging In

Access your account through the Login page.

Login Credentials

  • Your registered email
  • Account password (not device PIN)

Session Info

  • Active for 2 hours of inactivity
  • Auto-refresh every 30 minutes

Failed Login Protection

  • • Maximum 5 login attempts per 30 minutes
  • • Account temporarily locks after threshold
  • • Remaining attempts displayed on failed login
  • • Security log maintained for all attempts

Device Dashboard

Your dashboard is your central hub for managing all TAPUS! devices linked to your account.

Dashboard Features

Device Grid

Visual cards for each device with status indicators

Device Info

Product, variant, config, and edit limits displayed

Quick Actions

Edit, QR, privacy, and lost mode toggles

Device Status Badges

ACTIVE Device is working normally and redirecting to target URL
LOCKED Velocity limit reached (100 taps/30sec) - temporary cooldown
LOST Lost mode activated - shows custom message instead of redirect
DEACTIVATED Device disabled - will not respond to taps (admin action)

Editing Devices

How to Update Your Device

  1. 1 Navigate to Dashboard
  2. 2 Find the device you want to edit
  3. 3 Click the "Edit Device" button
  4. 4 Check your remaining edit limits displayed at the top
  5. 5 Enter your new target URL (must include https://)
  6. 6 Click "Update Device" to save changes

What You Can Edit

Editable (Uses Edit Count)

  • ✓ Target URL / Redirect destination

Each URL change consumes one edit from your limit

Free Actions (No Limit)

  • ✓ Privacy mode toggle
  • ✓ Mark as lost / found
  • ✓ Generate QR codes
  • ✓ View device information

These actions don't consume edit limits

Understanding Edit Limits

Why Edit Limits?

Edit limits prevent abuse and ensure fair usage. Each device configuration comes with specific weekly and lifetime limits based on your product tier.

Dual Limit System

Weekly Limit

Maximum edits allowed within any rolling 7-day window

  • • Resets on a rolling basis
  • • Example: Edit on Jan 1 → available again Jan 8
  • • Short-term protection

Lifetime Limit

Total edits allowed for the entire device lifespan

  • • Never resets
  • • Permanent counter
  • • Long-term protection

Configuration Tiers

Tier Weekly Limit Lifetime Limit Best For
Non-editable - 0 Base Tech Configuration (₱0.00)
One-time 0 1 Tech Plus (₱10.00) - One edit backup
Unlimited 2 50 Tech Premium (₱50.00) - Frequent updates

Enforcement Rules

  • • You must have BOTH weekly AND lifetime edits remaining
  • • If either limit is reached, editing is blocked
  • • Weekly limit will reset after 7 days from last edit
  • • Lifetime limit never resets

Domain Management

TAPUS! maintains a whitelist of approved domains for instant redirects. Non-whitelisted domains require admin approval.

Whitelisted

Instant redirect, no waiting

Examples: Facebook, Instagram, LinkedIn, YouTube

Pending

Admin review required (24hrs)

Your custom domains, personal websites

Blocked

URL shorteners, malicious sites

Examples: bit.ly, tinyurl.com, suspicious domains

Requesting Domain Approval

Automatic Submission Process

  1. 1. Enter your non-whitelisted URL in edit device page
  2. 2. Click "Update Device" - approval request is automatically submitted
  3. 3. Admin reviews request (usually within 24 hours)
  4. 4. Check dashboard for approval status
  5. 5. If approved, your device auto-updates to the new URL

Important: Edit Limits & Domain Approval

Submitting a domain request does NOT consume your edit counter immediately. The edit counter is only decremented when the admin approves the request and your device is updated. If rejected, no edit is consumed.

View Whitelisted Domains

Privacy & Security

Privacy Mode

When enabled, anyone tapping your device must enter your 4-8 digit PIN before being redirected to your target URL.

How to Enable

  1. 1. Go to Dashboard
  2. 2. Find your device
  3. 3. Toggle "Privacy Mode" ON
  4. 4. Test by tapping device

Use Cases

  • • Protect sensitive links
  • • Control access
  • • Private information
  • • Selective sharing

Velocity Locking

Automatic Protection

If your device receives 100 taps within 30 seconds, it automatically locks to prevent abuse or accidental spam.

When Locked
  • • Status changes to "LOCKED"
  • • Shows cooldown message on tap
  • • No redirect occurs
  • • Automatically unlocks after 30s
Why It Helps
  • • Prevents abusive tap attacks
  • • Stops accidental loops
  • • Protects server resources
  • • Ensures fair usage

Device PIN

PIN Requirements

  • • 4-8 digits only (numbers 0-9)
  • • Set during initial claim process
  • • Required for privacy mode and unlock
  • • Contact support to reset if forgotten

Lost Device Feature

Lost Your Device?

If you lose your physical TAPUS! device, you can mark it as lost. Anyone who taps it will see your custom lost message instead of being redirected.

How to Mark as Lost

  1. 1 Login immediately to your dashboard
  2. 2 Find the lost device in your device grid
  3. 3 Click "Mark as Lost" button
  4. 4 Enter custom message (e.g., "Lost! Please contact +639XXXXXXXXX")
  5. 5 Confirm - anyone tapping device now sees your message

When Device is Found

  1. 1 Return to dashboard
  2. 2 Click "Mark as Found"
  3. 3 Enter your device PIN to unlock
  4. 4 Device reactivates and resumes normal operation

QR Codes

Share your TAPUS! device digitally by generating QR codes that others can scan.

Generating QR Codes

  1. 1. Go to Dashboard
  2. 2. Find your device
  3. 3. Click "Generate QR Code"
  4. 4. QR code opens in new page
  5. 5. Save, screenshot, or share the image

QR vs NFC Tap

Feature NFC Tap QR Code
Physical Proximity ✅ Required ❌ Not required
Digital Sharing ❌ Cannot share ✅ Easy sharing
Speed ⚡ Instant 📷 Requires scan
Device Support 📱 NFC-enabled phones 📱 Any camera phone
Best For In-person networking Online sharing, prints

Order Tracking

Track your order status from payment confirmation to delivery using your tracking ID.

Your Tracking ID

Format: TAPUS - [long alphanumeric string]

You received this on your order confirmation page. Save it to track your order anytime!

Track Your Order

Order Status Flow

Pending

Order received, waiting for payment confirmation

Confirmed

Payment verified, order added to production queue

Queue / In Production

Your device is being manufactured and configured

Ready for Pickup / In Transit

Based on your selected delivery method (pickup or shipping)

Completed

Device delivered and ready to claim!

Device Configurations

Each device comes with a specific technical configuration (Tech Config) that determines its edit limits and capabilities.

What is a Tech Config?

A Tech Config defines the editing policy for your device, including weekly and lifetime edit limits. This is set when your device is created and cannot be changed later.

Available Configurations

Base Tech Configuration

₱0.00

"Best for gifts and simple purchases!"

Weekly Limit: N/A
Lifetime Limit: 0 (Non-editable)
Privacy Mode: ✅ Available

Features:

  • • Link set in NFC Chip will not be editable
  • • One-time setup during claim

Best for: Permanent links, gifts, static information

Tech Plus

₱10.00

"Peace of mind with an edit option!"

Weekly Limit: 0 edits
Lifetime Limit: 1 edit
Privacy Mode: ✅ Available

Features:

  • • NFC Chip Editability (One time only)
  • • Customer chat support regarding one-time NFC Chip edit

Best for: Personal cards, networking, backup edit capability

Tech Premium

₱50.00

"Perfect for frequent changes!"

Weekly Limit: 2 edits
Lifetime Limit: Unlimited edits
Privacy Mode: ✅ Available

Features:

  • • NFC Chip Editability (Unlimited)
  • • Customer chat support regarding unlimited link edits
  • • 2 edits per week limit (rolling 7-day window)

Best for: Marketing campaigns, dynamic content, frequent updates

Best Practices

✅ Do's

  • Test before sharing - Always tap your device after updating to verify it works
  • Use whitelisted domains - Check domain list before editing to avoid approval delays
  • Monitor edit limits - Check your remaining edits before making changes
  • Save your tracking ID - Keep it handy to check order status
  • Remember your PIN - Store it securely but memorably
  • Use full URLs - Always include https:// in your target URL

❌ Don'ts

  • Avoid URL shorteners - bit.ly, tinyurl blocked for security
  • Don't waste edits - Double-check URLs before submitting updates
  • Don't share claim codes - One-time use, keep private until claiming
  • Don't use malicious links - Devices linking to harmful content will be deactivated
  • Don't forget to logout - Especially on shared/public computers
  • Don't skip testing - Always verify your setup works before distributing

Troubleshooting

Device Not Responding to Tap

Possible Causes:

  • NFC not enabled on phone (Android)
  • Phone doesn't support NFC
  • Device physically damaged
  • Phone case blocking NFC signal
  • Device status is "DEACTIVATED"

Solutions:

  • Check phone NFC settings and enable if disabled
  • Try removing phone case and tapping again
  • Try with a different NFC-capable phone
  • Check device status in dashboard
  • Contact support if device appears damaged

Can't Edit Device

Possible Causes:

  • Weekly edit limit reached
  • Lifetime edit limit reached
  • Device configuration is "Non-editable"

Solutions:

  • Check "Edits Remaining" on dashboard
  • Wait for weekly counter to reset (7 days from last edit)
  • Contact support if you need more edits

Domain Request Pending Too Long

Expected Timeline:

  • Typical approval: 24 hours
  • Status shown on dashboard as "Pending"

If Waiting > 48 Hours:

  • Contact support via your order platform
  • Provide your device UUID or tracking ID
  • Mention the domain you're requesting

Forgot Device PIN

PIN Recovery:

  • Cannot be recovered automatically
  • Must contact support for PIN reset
  • Provide proof of ownership (email, order ID)
  • Reset usually processed within 24-48 hours

Device Shows "LOCKED" Status

Cause:

Velocity protection triggered (100 taps/30 seconds)

Solution:

  • Wait 30 seconds for automatic unlock
  • Device will return to "ACTIVE" status
  • If persists, contact support

Glossary

Claim Code

Unique one-time code (TAPUS-XXXXX) used to link a physical device to your account

Device PIN

4-8 digit security code for privacy mode and device unlock

Edit Limit

Maximum number of target URL changes allowed (weekly and lifetime)

NFC (Near Field Communication)

Wireless technology for short-range data transfer by tapping devices together

Privacy Mode

Security feature requiring PIN entry before redirect

Target URL

The destination web address where your device redirects when tapped

Tech Config

Technical configuration defining device edit limits and capabilities

Tracking Token/ID

Unique identifier (TAPUS - [string]) to track your order status

UUID

Universally Unique Identifier - permanent ID for each NFC device

Velocity Lock

Automatic protection triggering at 100 taps/30 seconds

Whitelist

Pre-approved domain list allowing instant redirect without admin approval

Lost Mode

Feature displaying custom message instead of redirect when device is lost

Need More Help?

Check out our quick setup guide or contact support

First-Time Setup Guide Go to Dashboard