Logging In
Access your account through the Login page.
Login Credentials
- Your registered email
- Account password (not device PIN)
Session Info
- Active for 2 hours of inactivity
- Auto-refresh every 30 minutes
Failed Login Protection
- • Maximum 5 login attempts per 30 minutes
- • Account temporarily locks after threshold
- • Remaining attempts displayed on failed login
- • Security log maintained for all attempts
Email Verification
New accounts must confirm a one-time code we email you. Registering while claiming a device also requires this before the claim finishes.
- • Codes expire, so request a new one if it has been sitting a while
- • Check your spam folder if it has not arrived
Password & Email Recovery
Forgot your password
Use Forgot Password. We email you a code to reset it yourself — no need to contact support.
Changing your email
Change it from your Profile. We confirm the new address with a code before the switch takes effect.
Email Notifications
Under Profile → Email notifications you can choose which order emails you receive.
- • Order confirmation emails
- • Order status update emails
- • Claim code emails always send, even when the others are switched off
Purchase History
Your purchase history follows the email used on the order and the person who first claimed the device. Passing a device to someone else does not move your buying history to them.
Profile & Integrations
Your Profile page shows account details, your public TAPUS page, and the Google Drive integration panel. Connect Drive here if you want a memory gallery album or a TAPUS! Medical Card.
Some TAPUS! products can store your media in your Google Drive instead of pointing at a link. When someone taps the device, they view your synced photo and video album. Google Drive is also required for the TAPUS! Medical Card.
Which products use Google Drive?
Look for Coming Soon or For Sale items on the shop that describe album or memory features, or check your dashboard — Drive devices show a DRIVE ACCESS badge on the edit page. Standard URL-based tags and cards do not require Drive.
Connecting Google Drive
- Sign in to your TAPUS! account and open Profile.
- Expand Integrations → Google Drive and click Connect Google Drive.
- Complete Google's consent screen. TAPUS requests drive.file scope only — we create and manage files inside
TAPUS! Media Folder (Do Not Touch), not your entire Drive.
- After success, use Open Media Folder in Drive on Profile to verify the folder was created.
Managing your memory gallery album
Upload & sync
- • Upload from the device edit page (click or drag files)
- • Each device gets its own subfolder under your TAPUS media folder
- • If you change files in Drive directly, use Sync Now on the edit page
- • Files count against your Google storage quota
Display options
- • Grid Gallery, Storybook, or Collage view styles
- • Custom theme/background color
- • Reordering, deleting, syncing, and restyling do not consume edit limits
- • Switching between link mode and gallery mode does use an edit
- • Enable PIN Protection for private albums (see Privacy section)
Albums on a passed-along device
If you receive a device with an album, you choose to keep it as read-only or start fresh with your own Drive. A kept album still lives in the previous owner's Drive, so it disappears if they disconnect. Start fresh whenever you want full control.
Storage & folder rules
- • Do not rename or delete the TAPUS media folder in Google Drive — doing so breaks your coin.
- • If uploads fail, check free space on your Google account (typically 15 GB on free plans).
- • Use Reconnect on Profile if Google revoked access or you switched accounts.
For a step-by-step first-time walkthrough, see the memory gallery section in the Master Setup Guide. Data handling is described in our Privacy Policy.
Your dashboard is your central hub for managing all TAPUS! devices linked to your account.
Dashboard Features
Device Grid
Visual cards for each device with status indicators
Device Info
Product, color, package, and edit limits displayed
Quick Actions
Edit, QR, privacy, and lost mode toggles
Device Status Badges
ACTIVE
Device is working normally and redirecting to target URL
LOCKED
Velocity limit reached (100 taps/30sec) - temporary cooldown
LOST
Lost mode activated - shows custom message instead of redirect
DEACTIVATED
Device disabled - will not respond to taps (admin action)
How to Update Your Device
URL-based devices follow the steps below. Google Drive products open an album editor (upload, sync, view style) instead of a target URL field.
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1
Navigate to Dashboard
-
2
Find the device you want to edit
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3
Click the "Edit Device" button
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4
Check your remaining edit limits displayed at the top
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5
Enter your new target URL (must include https://)
-
6
Click "Update Device" to save changes
What You Can Edit
Editable (Uses Edit Count)
- ✓ Target URL / Redirect destination
Each URL change consumes one edit from your limit
Free Actions (No Limit)
- ✓ Privacy mode toggle
- ✓ Mark as lost / found
- ✓ Generate QR codes
- ✓ View device information
- ✓ Album uploads, sync, reordering, and styling
These actions don't consume edit limits
TAPUS! maintains a whitelist of approved domains for instant redirects. Non-whitelisted domains require admin approval.
Whitelisted
Instant redirect, no waiting
Examples: Facebook, Instagram, LinkedIn, YouTube
Pending
Admin review required (24hrs)
Your custom domains, personal websites
Blocked
URL shorteners, malicious sites
Examples: bit.ly, tinyurl.com, suspicious domains
Requesting Domain Approval
Automatic Submission Process
- 1. Enter your non-whitelisted URL in edit device page
- 2. Click "Update Device" - approval request is automatically submitted
- 3. Admin reviews request (usually within 24 hours)
- 4. Check dashboard for approval status
- 5. If approved, your device auto-updates to the new URL
Important: Edit Limits & Domain Approval
Submitting a domain request does NOT consume your edit counter immediately. The edit counter is only decremented when the admin approves the request and your device is updated. If rejected, no edit is consumed.
View Whitelisted Domains
You can gift or hand over a device from Edit Device. Send the recipient a code by email, or use the QR option.
What the recipient does
- • Signs in with exactly the email you invited
- • Uses a verified TAPUS! account
- • Accepts the transfer
- • Sets their own new device PIN
Good to know
- • Pending transfers can expire, and you can cancel one before it is accepted
- • Your purchase history stays with you as the original buyer
- • Medical Card details never transfer — they are cleared on hand over
If the device has an album
The recipient chooses to keep your album as read-only, or start fresh with their own Google Drive. A kept album still depends on the previous owner keeping Drive connected, so start fresh is the safer long-term choice.
Track your order status from payment confirmation to delivery using your tracking ID.
Your Tracking ID
Format: TAPUS - [long alphanumeric string]
You received this on your order confirmation page. Save it to track your order anytime!
Order Status Flow
Pending
Order received, waiting for payment confirmation
Confirmed
Payment verified, order added to production queue
Queue / In Production
Your device is being manufactured and configured
Ready for Pickup / In Transit
Based on your selected delivery method (pickup or shipping)
Completed
Device delivered and ready to claim!
Each device comes with a package that sets how often you can change where taps go.
What is a package?
A package sets the editing rules for your device, including weekly and lifetime edit limits. This is chosen when you order and cannot be changed later.
Available Packages
Base Package
₱0.00
"Best for gifts and simple purchases!"
Weekly Limit:
N/A
Lifetime Limit:
0 (Non-editable)
PIN Protection:
✅ Available
Features:
- • Link set in NFC Chip will not be editable
- • One-time setup during claim
Best for: Permanent links, gifts, static information
Tech Plus
₱10.00
"Peace of mind with an edit option!"
Weekly Limit:
0 edits
Lifetime Limit:
1 edit
PIN Protection:
✅ Available
Features:
- • NFC Chip Editability (One time only)
- • Customer chat support regarding one-time NFC Chip edit
Best for: Personal cards, networking, backup edit capability
Tech Premium
₱50.00
"Perfect for frequent changes!"
Weekly Limit:
2 edits
Lifetime Limit:
Unlimited edits
PIN Protection:
✅ Available
Features:
- • NFC Chip Editability (Unlimited)
- • Customer chat support regarding unlimited link edits
- • 2 edits per week limit (rolling 7-day window)
Best for: Marketing campaigns, dynamic content, frequent updates